Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Bedworth | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Bedworth is a GPhC registered online pharmacy weight loss clinic serving patients in Bedworth, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for all personal information collected through our online pharmacy service. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates in compliance with all relevant UK pharmacy and data protection legislation.

2. Data We Collect

When you use our services, we may collect the following information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address
Health information: Medical history, current medications, weight, BMI, and any other health data necessary to provide safe pharmacy services
Order and payment information: Prescription details, order history, and payment records (payment card details are processed securely and not stored by us)
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our website

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and medications safely
To allow our pharmacist to review and approve your consultation before dispensing medication
To process and dispatch approved orders, with delivery within 1 working day of pharmacist approval
To maintain accurate medication and consultation records as required by law
To communicate with you regarding your orders, consultations, or any safety concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services. We process your personal data based on legitimate interests, legal obligations, and, where necessary, your explicit consent.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use essential cookies required for the website to function, as well as analytics cookies to monitor website performance and usage patterns.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: With other clinicians involved in your care, where clinically necessary or required for patient safety
Delivery partners: We share your name and delivery address with our courier service solely for the purpose of dispatching your medication
Payment processors: Secure third-party payment providers process transactions on our behalf under strict data security agreements
Regulatory bodies: We may be required to disclose information to the GPhC, NHS, or other authorities to meet our legal and regulatory obligations
IT service providers: Trusted technology partners who support the operation of our website and systems, bound by confidentiality agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidance. After this period, data is securely deleted or anonymised. Payment records are retained only as long as required for accounting and legal purposes.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is transmitted using secure encryption, and access to patient records is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, request a correction or deletion, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

If you are dissatisfied with how we handle your data, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the United Kingdom.